Fairfield, CT 06824, 203.209.5979
FocusSenior management, sales, marketing, finance, accounting or information systems roles, with progressive, leading organizations, leveraging extensive experience, training and education for maximum mutual gain.
Experience
2004-Present
RecoveryPlanner.com & CAPS Business Recovery Services Shelton, CT
Marketing, Sales, & Finance
- Analyzed and directed Marketing and Sales processes and projects
- Mastered the ACT Contact Relationship Management (CRM) system and customized it to meet corporate objectives
- Trained sales and administrative staff in use of CRM and preparation of lists and importing procedures
- Supported staff on use of CRM system
- Consolidated multiple prospect lists, refined data, cleaned out duplicates
- Performed imports, sorts, queries, macros, database and screen customizations, and mail merges, supporting marketing events including seminars and area visits
- Generated leads from targeted email, ground mail and telemarketing
- Managed migrations of CRM system to newer versions
- Recommended and managed reconfiguration of CRM for greater speed and better remote access
- Followed up leads and arranged demonstrations, visits and proposals
- Developed and refined “Sales Pipeline reports” to consolidate forecasts for management
- Created and maintained price and volume discount worksheets for RecoveryPlanner software and CAPS services for more automatic sales quoting and better management decision support
- Revised price and volume worksheets for “shrink-wrap licensing” to augment ASP pricing for better scalability and automatic price calculation
- Reviewed website content and other company correspondence and marketing collateral and revised text
- Authored articles and got them and others’ work published in CT state Tech Tribune, Insurance Association Newsletters, Campus Fire Safety News and related publications
- Authored and automatically distributed press releases and marketing content for print and web advertisements with regular frequency
- Developed Return On Investment (ROI) analysis model, white paper, presentation slides and report for RecoveryPlanner software
- Prepared and presented Individual ROI analysis to prospects, helping secure budget for RecoveryPlanner projects from global companies including HP
- Presented RecoveryPlanner and presentation slides to groups of sales prospects
- Created seminar series around ROI model, managed marketing and reservations, and presented the model during seminars
- Designed and produced Cost Analyzer to compare “In house” software purchase and deployment costs to “ASP/Hosted” monthly subscription alternative
- Developed a Time Value of Money Discount Model to calculate payment and contract length terms change discounts or additions with variable annual percentage rates for decision support
- Authored RFP responses for Sales team for RecoveryPlanner and CAPS Business Recovery Services which won business from RIT, Georgia Pacific, Alberta Association of Technical Colleges, and others
- Automated customer service and communications procedures in CRM system
- Created reseller and strategic partnership programs and managed and promoted the Alliances
- Coordinated cooperative marketing efforts with Alliances
- Participated in alternate site business pricing and cost analysis sessions and identified improvements in costing methods
- Recommended successful vendors who performed CAPS web-site enhancements and assisted with migration to new hosting vendor – recommended successful hosting vendor as well and negotiated preferential prices and terms with each supplier
- Constructed and refined Financial Models for related Alternate Site Recovery Facilities and Business Plans leading to Southeast expansion
- Managed and Executed HR and Recruiting activities
- Mastered Monster HR application
- Posted multiple jobs, screened resumes
- Arranged and conducted interviews, participated in hiring candidates
- Supplied successful development team candidates rapidly from personal network to immediately fill multiple urgent vacancies, saving the company tens of thousands of dollars in potential recruiting fees in a tight development labor market
- Developed and maintain business plans for CAPS and RecoveryPlanner
- Prepared Plans and Slides and Presented to Venture Capitalists leading to a multi-million dollar offer (we declined) in 2007
- Developed B-plan and conducted Marketing/Sales for Higher Education vertical market and secured business from 14 new colleges
- Prepared and presented nominations for women executives who all succeeded in becoming CT Tech. Council Women of Innovation Award Finalists in 2008
2007 - Present
MowGreen.US, Fairfield, CT
Founder, Owner
- Researched and tested feasibility of reel mowing for lawn care service
- Promote and manage small customer base for quiet, clean & green reel mowing services performed by athletes
- Exhibited at Fairfield's Earth Day Celebration & Promoted on WICC600AM Radio Show
1985–2004
CONNECT Computer Corp. Fairfield, CT
Founder, Chairman & CEO
- Increased IT solution sales from startup to peak of Millions in 1999
- Roles included chief marketing and sales
- Authored marketing collateral including website material. Took over web admin. role at CONNECT using Dreamweaver during transition
- Purchased and imported lists, classified, organized and grouped
- Managed and supported CRM system for email marketing and telemarketing for events and leads follow-up
- Arranged and marketed software seminars at office and partner sites with partners to generate leads and expand revenue
- Sold and managed accounts including Bayer, ADT/Tyco, NewsCorp., MetaGroup, SS&C, Advest, CarterWallace, Aetna, RJ Reynolds, and Cytec Industries
- Sold and supported SBT and AccountMate (AM) accounting software systems. Also took over CFO role at CONNECT, using AM for monthly processing and adjustments during transition
- Designed and sold networks and hosting solutions involving Netware, Linux, and Windows operating systems
- Managed successful transition to ASP/MSP model – CONNECTAPPS.net from 2000-2004 with 40%+ annual growth in recurring revenue each year
- Authored press releases and email marketing material
- Attended networking events, technology council shows and networking sessions, vendor partner customer and reseller events, venture capital group shows, and lead swapping groups
- Performed telemarketing and networking through vendor partners to develop and convert leads
- Achieved “Top 8 Technology Companies to Watch” status in the CT Technology Council Fastrack 2004 competition
- Authored business plan
- Raised investment capital
- Managed vendor relationships (Red Hat, SteeleEye, HP, Citrix, Softricity and others)
1996–1997
Sofist USA, Fairfield, CT
CEO
- Operated Accounting Series Software Company with India Partner
- Guided Development Team on Feature Set for "Accounting Control" Software
- Acquired Charter Clients for Pilot Testing in US
1995–1996
EastonSKATES, Fairfield, CT
Founder, Owner
- Rollerblade Authorized Sales & Service
- Rollerblade Training
- Raised Money for Charity
1983-1985
ComputerEASE, Milford, CT
Business Systems Specialist
- Achieved top volume producer for three divisions; Corporate, Retail and Business Systems in two different months
- Joined a new team which brought total branch sales from $150k monthly to $500k monthly ave. in just 4 months
- Developed general accounting systems sales and consulting department with Great Plains accounting software
1982-1983
CPU Computer Centers, New Haven, CT
Sales Manager
- Performed 90% of monthly sales which brought the branch from 13th place to first place in the chain. Personal sales exceeded branch totals for 10 other branches
- Developed vertical market offerings for lawyers and general accounting systems with ACCPACC software
Education
- Fairfield University School of Business Fairfield, CT
- MBA (In Progress – 4.0 Average 55% complete)
- UCONN School of Business Storrs, CT
- B.S., Finance (Worked full -time throughout)
- Completed Introductory & Intermediate Spanish
- Information Technology Training:
- Red Hat Certified Engineer (RHCE)
- Citrix Certified Sales Professional (CCSP)
- Acting for Film & TV Training & Coaching
Interests - Founder, Former Manager & Current Player: Fairfield Marlins Baseball – CT National MSBL
- Acting/Modeling/Voice: Recently appeared in “The Bronx Is Burning” and other movies, local print advertising, and WICCAM600 & WEBE FM108 talk shows
- Environmental Activism: Volunteer for Fairfield EarthDay Exhibitor and Operations committees, authored promotional material, photographer for the event, scripted and performed TV and Radio commercials